The Xerox scanner either scans to the Root folder of the FTP server, or to a Virtual Directory on the FTP server. NOTE: A Virtual Directory is a special folder set up by the System Administrator on the FTP server. If the Xerox scanner is using a Virtual Directory, continue with step 8 otherwise, skip to step 10.The message '/ is the current directory' will be displayed. From the FTP prompt, type: pwd and press.If this does not work, have your System Administrator check the user permissions and FTP settings. To try the user name and password again, type: bye and press, then start again with step 3. This will have to be corrected by the System Administrator. NOTE: If you receive a 'Login failed' message, then there is a problem with the user name and password on the FTP server. A 'User xxxxx logged in' message will be displayed. When prompted, enter your user name password in the Password field and press.NOTE: If you do not receive the connection script and / or do not get the prompt for User, contact the System Administrator of the FTP server and try these steps again after the server is working correctly. Enter your user name assigned to the scan user in the User field, then press. A connection script will run and if successful a prompt for a user name will be displayed.NOTE: Make sure to include a space between the word "ftp" and the IP address. From the Command prompt type: ftp where "x" equals the IP address, and then press on the keyboard.NOTE: The commands used in this solution are not case sensitive. The Command Prompt window will be displayed. In the Open field, type: command or cmd and then click.From the computer, click on, and then select.If necessary, contact the System Administrator to provide one. The computer / server with a Windows OS must have an IP address in order to perform this solution. If necessary, contact your System Administrator of the FTP server because the FTP server is not Xerox equipment. The username and password of the scan user.The IP address of the FTP server / File Server.NOTE: The following information is required to perform this solution. DocuShare Enterprise Content Management.
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